Service From Hell
Work in customer service? Feel annoyed? So does host, Kate Gaffney. Let‘s vent, together.
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Episodes
Monday Nov 07, 2022
Monday Nov 07, 2022
Talk about a delight! This week, @subhah joins us to discuss why working at Apple wasn't worth the benefits, how she narrowly avoided being fired each quarter, and what her answer is if you ask if she speaks English. Her album "Dog Show" is out now, and you have to snag it because she is HILARIOUS.
Patreon for us!
Monday Oct 31, 2022
Monday Oct 31, 2022
We had the loveliest time interviewing such open hearted, kind humans in London. These are their establishments (if you want to be adorable and tell them we sent 'ya):
10 Islands Coffee and Juices
Twentuno Salon
Hannah Battersea
Thank you to all of them for their time. We learned so much, including how much is the exact same across the pond!
Monday Oct 24, 2022
Monday Oct 24, 2022
Chris Regan is back this week and discusses being the last person to see a family alive, why he is glad Pizza Hut is no longer as cool, and how to come to terms with change. He is a riot.
We're hemorrhaging (hardest word I've ever spelled) supporters and don't know what we are doing anymore? Keep up making this show at patreon.com/thekategaffney and THANK YOU SO MUCH to those that are still with us.
Monday Oct 17, 2022
Monday Oct 17, 2022
Multiple Peabody and Emmy® Award winner Chris Regan joins us to discuss life before the limelight and why, if you entered the CVS near his home in the 80's, he hated you.
Hit us up on our Patreon at patreon.com/thekategaffney. We're losing supporters left and right and it makes us want to cry!
Monday Oct 10, 2022
Monday Oct 10, 2022
The hilarious, kind, and whip smart Annick Adelle joins us this week to discuss being a lawyer, bartending for people at 6am and why comedy was the challenge Annick wanted more than being in a courtroom. Annick's album, "Between Two Worlds" is out NOW! Go grab it!!
Get at us patreon.com/thekategaffney
Monday Oct 03, 2022
Monday Oct 03, 2022
@kyleclarkisrad is back to keep peeling the onions around his amazing customer service work and discuss his two amazing podcasts This Is Rad and Everything Is Scary!
Find us on patreon at patreon.com/thekategaffney and support the podcast there!
Monday Sep 26, 2022
Monday Sep 26, 2022
@kyleclarkisrad joins us to discuss, well, everything. Also, being a white teacher in a mostly BIPOC school led to some amazing experiences as he walked the line between friend and authority.
Find us on Patreon at patreon.com/thekategaffney
Monday Sep 19, 2022
Monday Sep 19, 2022
San Francisco based comic Amy Miller discusses all of her Haight/Ashbury jobs and why she continued to work for a business that didn't throw out the guy that chucked a beer at her face over Vegan Chili (spoiler alert - he was the Vegan).
Find us on Patreon at patreon.com/thekategaffney
Monday Sep 12, 2022
Monday Sep 12, 2022
Part 2 this week with the shingles-riddled Nick Nunez. He gets more into being a cabbie and why working in TV is exactly as daunting (but thrilling) as you'd think that it is. We just wish he didn't love taking so much abuse...
Patreon link is - patreon.com/thekategaffney and we love the support you all have already shown.
Monday Sep 05, 2022
Monday Sep 05, 2022
Joining us IN PERSON all the way from NYC this week is writer, producer, and hilarious person Nick Nunez. He regales us with the most insane stories and makes our host laugh so hard, she had to made it a 2-parter. Also, if you ever wondered who works in the basements of NYC shops, we've got an answer for you.
Get at him here - @blocktimusprime
And get at us here - @servicefromhellpodcast
Why Is Working in Customer Service SO Difficult?
Because people think their individual needs supersede the needs of the majority. And, they act accordingly.