Episodes

Monday Feb 22, 2021
BONUS EP. 14 ~ Listener Letters & Announcement
Monday Feb 22, 2021
Monday Feb 22, 2021
You all helped make this week's episode possible with your questions and we are also launching our very first cry for help. Just kidding - but we would love to have you take a look at our new Patreon to support the growth of the podcast.
Become a Patron!

Monday Feb 15, 2021
35 ~ Jaime Moyer Worked In Hell
Monday Feb 15, 2021
Monday Feb 15, 2021
One of the best actors and improvisers in the country is @jaime_moyer. We have her with us this week to discuss working at a goth club, entering the Concession Olympics, and why LA is the biggest small town in the world.
~Programming note ~ We recorded this over Zoom, and it, shockingly, sounds like it ~

Monday Feb 08, 2021
34 ~ Rob Collins Is A Real Piece Of S^%t Pt. 2
Monday Feb 08, 2021
Monday Feb 08, 2021
Back for the second half of our interview, one of Kate's oldest and dearest friends Rob Collins, ESQ discusses his previous customer service jobs and how being a lawyer really IS a lot about customer service. To contact Rob directly, please reach out to HOPE https://hopefhc.com/ - Tambien, hay servicios en espanol! Llama el numero, y ellos pueden ayudarles!

Monday Feb 01, 2021
33 ~ Rob Collins Is A Real Piece Of S*%t Pt. 1
Monday Feb 01, 2021
Monday Feb 01, 2021
Lawyer and one of Kate's oldest friends Rob Collins joins us to discuss how being a lawyer is reading people, listening, and solving problems. He also discusses how housing discrimination is very real and (sometimes) very subtle. This is part 1 of 2.
~Programming note ~ here's a shock - this is via Zoom and it sounds like it. Crazy, right? ~

Monday Jan 25, 2021
BONUS EP. 13 ~Dr. Nick Is Back Pt. 2
Monday Jan 25, 2021
Monday Jan 25, 2021
We're back with the second part of Dr. Nick answering your questions. We talk about COVID way less in this episode but do address sex in quarantine.
~Programming note ~ still on zoom. Still sounds like it.

Monday Jan 18, 2021
BONUS EP. 12 ~ Dr. Nick Is Back Pt.1
Monday Jan 18, 2021
Monday Jan 18, 2021
We thought we'd bring back a guest you all keep asking about to try and help you feel better about things as they are now! Dr. Nicholas J. Mayer is with us to discuss some follow up COVID-19 info and to discuss when we, as customer service workers, can actually expect to open back up. He also takes some listener questions. This is part 1 of 2!
~ Programming note - He was in the hospital and this was recorded over Zoom. It for sure sounds like it. ~

Monday Jan 11, 2021
32 ~ Bella Heathcote Will Fire Herself
Monday Jan 11, 2021
Monday Jan 11, 2021
Actor, friend of the podcast, and our FAVOURITE Aussie @bellaheathcote is back for her full episode to discuss crying in a tie stall, accidentally dropping acid, and replacing a beer bottle for a customer after it was placed somewhere...questionable. We love her and you will, too!
~ Programming note ~ this was recorded in February of 2020 and was quite literally our last interview right before the world was on fire, so our joy is a reflection of that. ~

Monday Dec 21, 2020
Happy Holidays ~ Best of 2020
Monday Dec 21, 2020
Monday Dec 21, 2020
This has been one hell of a year and you have all handled it like idiots. Just kidding. A lot of you have been cool, but some of y'all? Damn. Anyway. Happy Holidays and thank you for supporting the show, telling your friends, and making this one of the most fun projects of our lives. We are humbled and grateful. We're taking some time off, so enjoy this Best of 2020, and we'll see you in 2021~!

Monday Dec 14, 2020
31 ~ Tara Robinson Gets Paid To Cry. A Lot.
Monday Dec 14, 2020
Monday Dec 14, 2020
As one of the first ever interviews for this podcast (way back in December of 2019), Actor and Producer Tara Robinson gets real with us about being loyal to her customer service jobs (almost to a fault). She also explains how she balances out caring, but trying not to care, while working a job that isn't the dream. We are super alike and very goofy, so be prepared for chaos!
Have questions? Want to get in touch? Email us here at service from hell podcast at Gmail dot com!

Monday Dec 07, 2020
30 ~ Katelyn Statton Gets Hot Girl Jobs
Monday Dec 07, 2020
Monday Dec 07, 2020
This week, fellow actor and friend of the podcast @katelynstatton describes more jobs than anyone should have in a lifetime, and to be hired, all of them required having a face like hers. But - she's so humble, she didn't realize that was the connection.
Programming note - still in COVID, still sounds like it.

Why Is Working in Customer Service SO Difficult?
Because people think their individual needs supersede the needs of the majority. And, they act accordingly.