Episodes

Monday Dec 06, 2021
62 ~ Broc James Ain‘t Afraid Of No Ghosts
Monday Dec 06, 2021
Monday Dec 06, 2021
We're back from our Bonus Series and have regularly scheduled programming with @whobrocjames. Broc makes us howl with laughter this week and is absolutely honest/the most fun. Broc is also the host of his own podcast called, "Split Check" which is also about customer service, so you'll for sure love it. Check it out here!
Email us if you have things for us to know at servicefromhellpodcast at gmail dot com and we will get back in touch with you soon!

Monday Nov 22, 2021
BONUS EP. 27 ~ Milford PD Ride Along Pt. 4
Monday Nov 22, 2021
Monday Nov 22, 2021
Our final installment in our Milford, PD Ride Along Series is this week. We are so grateful for the Milford Police Department for allowing us to record such honest and vulnerable moments. And for helping us all understand a little bit better. We'll be back next week with our normal format.
Send us your receipts at servicefromhellpodcast at gmail dot com!

Monday Nov 15, 2021
BONUS EP. 26 ~ Milford PD Ride Along Pt. 3
Monday Nov 15, 2021
Monday Nov 15, 2021
Back for another installment. Y'all are troopers (see what I did there?). This is such raw, honest audio and I really appreciate how Officers' Dennis and Wilson just really put it all out there for you all to hear and understand. It was a pretty stressful (but also eye opening) experience.
We have a Patreon! Patreon.com/thekategaffney is how you get to bonus podcast content and keep us afloat. Thank you all so much for supporting us and keeping us going!

Monday Nov 08, 2021
BONUS EP. 25 ~ Milford PD Ride Along Pt. 2
Monday Nov 08, 2021
Monday Nov 08, 2021
Back for part 2 this week of the bonus Milford Police Department Ride Along Series. This week, we actually get a call that we get to attend to and Officer Dennis shows our host a disgusting photo.
We are so grateful to you all and love hearing from you! Keep those emails coming! servicefromhellpodcast at gmail dot com is how you reach us!
Links to some stuff:
Officer Dennis
Officer Wilson
Milford PD Website
Community

Monday Nov 01, 2021
BONUS EP. 24 ~ Milford PD Ride Along Pt. 1
Monday Nov 01, 2021
Monday Nov 01, 2021
Our host, Kate, grew up in a town of about 6,000 people. The town is called Milford in Ohio and got a Wal-Mart AND a Target at some point during her childhood to really solidify the town's growth.
Back in June of 2021, Kate was in Milford and got to accompany two badass, female officers for a 6 hour time frame. As being a law enforcement officer is absolutely a customer service position, we thought that you all would like to hear what a typical half-shift looks like in a small town. Huge thank you to officers Chief Mills, Officer Mahan, Officer Dennis, and Officer Wilson for making this experience happen!
~ Listener note - as this was a 6 hour experience, we are breaking this up into 3 episodes for you all to get a sense of their days. ~
Stuff to read -
Milford PD Site
PD Job Description
Capitol Info
Blue Rallies

Monday Oct 25, 2021
61 ~ Morgan Mizell Is Not Dealing With This
Monday Oct 25, 2021
Monday Oct 25, 2021
This week's guest is the funny and incomparable Morgan Mizell. @handsome_morgan is brutally honest and explains why he is simply not dealing with nonsense above his pay grade. We can all learn a few things from him. Oh, and please do not touch him.
He played ball in college. Here, this proves it - Football Stats
**Listener note - Morgan's apt was a bit loud, so you'll hear some things, not the least of which is a neighbor practicing the stand up bass at one point near the end. It is funny, but it was very annoying. Apologies for the sound quality issues. Kate was off her game this week.**

Monday Oct 18, 2021
60 ~ Courtney Granberry Will Say Your Name
Monday Oct 18, 2021
Monday Oct 18, 2021
Wilhelmina model, actor, and activist Courtney Granberry (@thasupremecourt) joins us this week to explain why she would take the difficult tables and why she recommends anyone with Wanderlust work for "The Cheesecake Factory."
You aren't reading this, so I'll tell you that I am very tired today. I drank way too much caffeine yesterday, so I didn't sleep much last night. Anyway, send us stuff that you care about to servicefromhell @ gmail dot com.

Monday Oct 11, 2021
BONUS EP. 23 ~ Listener Letters Pt. 847
Monday Oct 11, 2021
Monday Oct 11, 2021
Y'all keep sending them in, so this is how we roll, now. Listener Letters! This is actually just part 5, but still...
Also, send us YOUR receipts by emailing servicefromhellpodcast @ gmail dot com and we would love to read your stories on the air!
Do y'all read these descriptions? Probably not. Patreon is still a thing for us. Find that here!

Monday Oct 04, 2021
59 ~ Natalie Gianelli Has Some Unpopular Opinions Pt. 2
Monday Oct 04, 2021
Monday Oct 04, 2021
Spiritual Coach and Channel @nataliegianelli is back this week for round 2. We always have a great time, but we for sure laugh as we get more into working as a server and bartender at The Hard Rock Cafe all over the world.
Her website is here!
Happy first Monday of Spooky Season! You aren't reading these descriptions and so I'm gonna tell on myself - I like Pumpkin Spice EVERYTHING and I have a candle currently burning that is Pumpkin Spice, so shut up. About all of it. PEOPLE ARE ALLOWED TO LIKE THINGS.

Monday Sep 27, 2021
58 ~ Natalie Gianelli Has Some Unpopular Opinions Pt. 1
Monday Sep 27, 2021
Monday Sep 27, 2021
One of our host's dearest friends is Spiritual Coach and Channel, Natalie Gianelli. @NatalieGianelli joins us this week to have a hard conversation about stuff you wrestle with and also to be able to pivot when Kate threw curve ball after curve ball!
Her website is here!
Email us directly! Or don't! No one reads this shit anyway! servicefromhellpodcast at gmail dot com is how you do if you made it this far! Good job, you! Scholastic Reader, over here!

Why Is Working in Customer Service SO Difficult?
Because people think their individual needs supersede the needs of the majority. And, they act accordingly.