Service From Hell
Work in customer service? Feel annoyed? So does host, Kate Gaffney. Let‘s vent, together.
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Episodes
Monday May 09, 2022
Monday May 09, 2022
Back for part 2 of 2 this week is @jenniferreedwilliams to discuss more about being in the world of carnivals and why you can ALWAYS make more money.
An APPALLING amount of sound issues happen on this episode because I don't have a studio in which to record. If you hate the sound of drilling as much as I do, my venmo is @thekategaffney.
We're on patreon at patreon.com/thekategaffney!
Monday May 02, 2022
Monday May 02, 2022
The kind, affable, smart, strong, fair, hilarious, and FUN @jenniferreedwilliams joins us today to discuss her family's part in some of the deepest parts of Americana history. Her story is amazing and we barely scratched the surface in another 2-parter. We were so humbled by her honesty, her intellect, and her bravery. This is for sure going to be one of your favorite episodes ever.
Support female owned/run small businesses! Her company info is found here!
Follow us on socials! @servicefromhellpodcast
Monday Apr 25, 2022
Monday Apr 25, 2022
Y'all wrote in and had a some things you wanted us to address, so we did. The basic thing we are always screaming about is what we discuss - pay. people. what. they. are. worth. That's really all of it.
Articles discussed are here, here, and here.
Find us on Patreon at patreon.com/thekategaffney!
Monday Apr 18, 2022
Monday Apr 18, 2022
This is part 2 of 2 with 30+ year veteran of customer service and a 20+ year veteran of the entertainment industry, John D Williams. We have a lot to talk about, so this wraps up this week with part 2. Rats in a restaurant? Retiring from acting? People being amazing? We chat about it all!
Send us your receipts to servicefromhellpodcast@ gmail dot com and find the show on patreon.com/thekategaffney
Monday Apr 11, 2022
Monday Apr 11, 2022
This marks John Douglas Williams very first podcast interview ever! A 30+ year veteran of the customer service industry and a 20+ year veteran of the entertainment industry, John has seen it all, so this is a 2-parter. Starting in NYC and landing in LA, we walk through it all with John! Grab some tissues - this week is a tear-jerker!
Send us your receipts to servicefromhellpodcast @ gmail dot com!
Monday Apr 04, 2022
Monday Mar 28, 2022
Monday Mar 28, 2022
Our host took a trip recently and she had to fly to get there. On the flight home, stuff popped off, and not in a good way. Between this flight and lots of stories from y'all, we are learning that airplanes were bad before COVID-19, and now are just stress balls in the sky. Who knew it could get worse?
Find us on everything @servicefromhellpodcast and find the show on Patreon @thekategaffney. Thank you all so much for listening!
Monday Mar 21, 2022
Monday Mar 21, 2022
The last one! You made it! This is the last segment of my interview on my own podcast. If you loved it, prove it! patreon.com/thekategaffney
You have to love this one because Kate goes IN on the terrible stories, and those seem to be y'alls favorite.
Monday Mar 14, 2022
Monday Mar 14, 2022
We are back for part deux! Kate's sister Megan continues our interview and we get into even more detail, as if it were possible?
Patreon.com/thekategaffney supports this show!
Monday Mar 07, 2022
Monday Mar 07, 2022
It is my birthday week/month, y'all, so I'm FINALLY releasing the episode I have talked about forever and ever - my interview of my own questions! I got nervous. It was weird being on the interrogated side! Anyway, I'm interviewed by someone who has known me as long as I have been alive, so we go on for A WHILE. This is part one of a few, so enjoy hearing ME finally answer these questions.
And, for once, follow ME on everything!! @thekategaffney - I'd surely appreciate it :)
Follow the podcast @servicefromhellpodcast or find us on Patreon!
Why Is Working in Customer Service SO Difficult?
Because people think their individual needs supersede the needs of the majority. And, they act accordingly.