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Cookies Notice

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Why Is Working in Customer Service SO Difficult?

Because people think their individual needs supersede the needs of the majority. And, they act accordingly.

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Lawyer and one of Kate's oldest friends Rob Collins joins us to discuss how being a lawyer is reading people, listening, and solving problems. He also discusses how housing discrimination is very real and (sometimes) very subtle. This is part 1 of 2.

~Programming note ~ here's a shock - this is via Zoom and it sounds like it. Crazy, right? ~

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~Programming note ~ here's a shock - this is via Zoom and it sounds like it. Crazy, right? ~

33 ~ Rob Collins Is A Real Piece Of S*%t Pt. 1

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