Episodes
Monday Nov 04, 2024
The Future Is Female ~ An Announcement
Monday Nov 04, 2024
Monday Nov 04, 2024
Starting in 2025, "Service From Hell" is going on hiatus. We are deeply grateful for all of your support, your listens, your shares, your likes, and YOU! It is time for us to officially move on and so we will end the year strong and then move on to newer avenues of entertainment.
Still listen! We will keep our episodes up and hosted until the end of 2025, so please pass this along. We are very grateful and there are so many wonderful guests who you should get to know! Also, we have a few more guest episodes to release this year!
Find us still on Instagram and Patreon! We will be making announcements there, too!
Monday Sep 09, 2024
145 ~ Shain Brenden Is A Utility Player
Monday Sep 09, 2024
Monday Sep 09, 2024
This week's guest is comedian, writer, and actor Shain Brenden. We FINALLY got our wish - a person who worked in fast food who can talk about the boredom!!
Shain's album “Either Way, Pretty Funny” debuts September 27th on iTunes and Bandcamp. Buy it so that you save Caleb's life!
Shain has a featured set on the wildly popular Don’t Tell Comedy stand-up series and can be heard regularly on Netflix is a Joke radio on Sirius XM. Find him on everything @shainbrenden!
But first! Rate! Review! Find us! Patreon! We need it!
Monday Aug 26, 2024
BONUS EP. 43 ~ Damage And Retain
Monday Aug 26, 2024
Monday Aug 26, 2024
Kate is tired of terrible customer service. She's also HAD IT with MALE customer service agents handling her like she's hysterical when they f*cked the job. She wants to become the She HULK!
If you're not done with Kate screaming, we'd appreciate it if you joined our Patreon and followed us on IG. Also, have you reviewed SFH yet? It helps us so much and we'd appreciate it a lot!
Monday Aug 12, 2024
144 ~ Liz Zagone Is A Basement Person
Monday Aug 12, 2024
Monday Aug 12, 2024
"Now, I won't clock in to be objectified." ~ Liz
Comic and producer @lizzagone chats with us this week about working those CRAZY hours when we want to pay rent as artists and why retail has a maximum 2 day job commitment from her (which, we deeply relate to). She also runs one of the scariest and best open mics in Los Angeles at Hoopla Comedy, so check her out!
Also, have you considered joining us over on Patreon? We would LOVE your support. Also, please find us on IG because we're bad at social media and corporate idiots care about this sh*t!
Monday Jul 29, 2024
143 ~ Jeff Locker Has Always Been Brave Pt. 2
Monday Jul 29, 2024
Monday Jul 29, 2024
*Apologies for the various sound issues with this episode*
Actor, writer, director, and host Jeff Locker joins us again this week to get into the nitty gritty of customer service and why the identity crisis of survival jobs can be a knife in the gut when people only see you that one way. Find him on all of the socials @jefflocker and see what he's up to!
谢谢你的聆听Also, have you considered joining us over on Patreon? We would LOVE your support. Also, please find us on IG because we're bad at social media!
Monday Jul 22, 2024
142 ~ Jeff Locker Has Always Been Brave Pt. 1
Monday Jul 22, 2024
Monday Jul 22, 2024
*Apologies for the various sound issues with this episode*
"It's never not been lonely." ~ Jeff
Actor, writer, director, and host Jeff Locker joins us this week and next to be just so deeply honest and delightful. Jeff came from humble beginnings and carved his way into an Ivy League University, then followed that up by becoming famous in another country. He's known Kate for a long time and it was so delightful to speak with him.
谢谢你的聆听Also, have you considered joining us over on Patreon? We would LOVE your support. Also, please find us on IG because we're bad at social media!
Monday Jul 08, 2024
BONUS EP. 42 ~ The Olympics of Mail Theft
Monday Jul 08, 2024
Monday Jul 08, 2024
"Is everyone trying me because they know I have a podcast and I'm gonna rant about this insanity?" ~ Kate
Would you believe that Kate is mad this week? It's WILDLY outside of the bounds of all of our normal bonus episodes, so prepare for yelling (which you never have to do). Kate had mail stolen and Simone Biles is a freak of nature. That's just that. This week, we discuss these things because NO ONE CARES about mail theft. But, don't worry, Kate and Joni do!
Follow us on Patreon (and consider joining to keep us afloat) and on IG!
Monday Jun 17, 2024
141 ~ Amie Enriquez Is Full Of Light Pt 2
Monday Jun 17, 2024
Monday Jun 17, 2024
*TW - ED recovery discussed at length* This is part 2 of 2 this week with actor, writer, producer, and generally amazing human Amie Enriquez. Amie joins us this week to discuss some REALLY challenging topics and to provide hope of us all to recover (we do get better). She beat the odds against one of the deadliest addictions in the world and is taking her recovery on tour with the BRILLIANT Lightweight Show. An award-winning one-woman-play that explores eating disorders, addiction, dysfunctional family dynamics, and recovery.
Find Amie from that link and follow her show on socials! After you do that, follow us on Patreon (and consider joining to keep us afloat) and on IG!
Monday Jun 10, 2024
140 ~ Amie Enriquez Is Full Of Light Pt 1
Monday Jun 10, 2024
Monday Jun 10, 2024
"We do recover." ~ Amie
*TW - ED recovery discussed at length* Actor, writer, producer, and generally amazing human Amie Enriquez joins us this week to discuss some REALLY challenging topics and to provide hope of us all to recover (we do get better). She beat the odds against one of the deadliest addictions in the world and is taking her recovery on tour with the BRILLIANT Lightweight Show. An award-winning one-woman-play that explores eating disorders, addiction, dysfunctional family dynamics, and recovery.
Find Amie from that link and follow her show on socials! After you do that, follow us on Patreon (and consider joining to keep us afloat) and on IG!
Monday May 27, 2024
BONUS EP. 41 ~ Pound Sand Car Rental
Monday May 27, 2024
Monday May 27, 2024
Kate's alone this week, micro-dosing rage after a trip across the country. Customer Service interactions are a rage-filled experience when no one is making what they are worth. Also, 24 Hour Fitness Gym Contracts are a SCAM! Kate screams about all of it because it is necessary to scream.
You can find us on Patreon and IG, so please do because literally typing this sentence is costing Kate money.
Why Is Working in Customer Service SO Difficult?
Because people think their individual needs supersede the needs of the majority. And, they act accordingly.